Q 1.A quality perspective that focuses on whether or not a product was made or a service was performed as intended is the: Question 2 1 out of 1 points The dimension of quality asks how long a product can go between failures or the need for maintenance. 3.On the first day of class at a new university you made judgments about the quality of the class before the professor had entered the room. You noted the comfort of the accommodations, the fine works of art in the halls and on the classroom wall and the soothing music piped in over the sound system. This dimension of quality is: Question 4 1 out of 1 points Total Quality Management is the management of an entire organization so that it excels in all quality dimensions that are important to customers. Question 5 Appraisal costs can occur when a company has NOT produced any defective items